Technologies
- Completely written in Java
- J2EE
- EJB based
- Oracle 8i
- Oracle Workflow
- XML
- HTML
Security
- HTTPS
- all data encrypted
- Both MD5 and 1024-bit RSA encryption for electronic
signature
Servers
- Unix
- NT
- anything that runs Java & Oracle
- Runs on leading webservers (Netscape, Apache)
Clients & Stats
- 240 browser/platform supported combinations
- Multilingual (currently French & English used at CERN)
- Multi-currency (currently 29 currencies used at CERN)
- Used in 49 countries
- Used by 63 different nationalities
- 6500 users
- 1200 active users per day
- 150 000 procedures a year
- 360 000 signatures a year
- 5 hits per second on website
- 1 signature every 20 seconds
- 20,000 suppliers
- 16,000 standardised articles available for purchase
in e-catalogue
- 93% of internal purchases covered in less than 24
hours from creation to delivery
- 71% of internal purchases processed in less than 30
minutes
Cost Savings & Benefits
- estimated 30 FTEs on signature
- estimated 10 FTEs on Data Entry & Validation
- Immediate budgeting
- Transparency
- Traceability
- Control (budget, safety)
- Speed of process & reduction of delays (8 to 14 days
on paper, 1 to 2 days electronic)
- No duplicate data entry
- Absence handling
- Delegation
- Escalation
- Cloning
- Zero paper (environment friendly!)
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Business areas covered
- Purchasing
- HR
- Safety
- IT services
- Recruitment
- Logistics
- Training
- Procurement
- Permissioning
Miscellaneous
- 10 years experience at CERN
- In Java since inception
- On Web before e-commerce
- Created where web was developed
- Widely accepted as the 'norm' for doing business in
CERN.
- Recognised as industry blueprint for e-commerce by
Sun & Oracle
- Presented at the largest international Technology
Conferences (JavaOne and Oracle Open World)
- Exponential growth (geographic, number of users, business
procedures) of capabilities without growth of IT infrastructure
- Rapid Development of new business processes (4 to
8 weeks)
- Mission critical in CERN
Integration
- Payroll
- Accounting
- Purchasing
- HR System
- Logistics
Support & Maintenance
- If each user had only ONE support call a year we would
get a support call every 20 minutes. We don't.
- Maintenance is 0.25 FTE (usually problems due to bad
data in corporate databases)
References
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