Contract Follow Up - QUICK TOUR


HELP & SUPPORT



In addition to this Quick tour, which gives you basic information on CFU, extensive help is available from each screen of the CFU application, from a help link on the top navigation bar. Please take the time to read this help.

Should you want to test CFU with dummy data before you actually work with it, a test and training version is available at cfutest, which contains most of the CFU functionality.

If you have questions which the online help cannot answer, or if you are in doubt about which CERN procedures to apply, please contact your divisional Purchase Office, or if, they cannot help, spl.support@cern.ch.

If you have problems with the application CFU itself, do not hesitate to contact our AIS help desk, either by telephone 799 33, or preferable by email to ais.support@cern.ch. Using email will allow you to describe your problem very precisely and will ensure a quick response and fix.